I am just averse to having anyone touch my stuff. Case in point, I have a local shop mount my tires and spin balance, costs $27 with tire disposal fee if I bring them the wheel. They have never failed yet to scratch my rims somewhere, I've just come to accept that they don't really care about your stuff and mounting a tire is pretty easy compared to some jobs when you have the tire changing machine. You just have to care and take the extra effort to protect the rim, it's not rocket science!
I had the same experience at my dealereship. Glad I never took the bike in for any other service. I do my own tires from here on in like everything else. Yes, since getting a simple tire changer stand, I see all it takes is care to place some kind of cushion between the wheel and the changer (if there is not a cushion fitted to the changer already). No way I would let that shop do a water pump job. I'd much rather have the bike sit in my garage for a week or two if took that long to do it right by myself.
* Last updated by: Rook on 2/12/2013 @ 8:55 AM *